In addition to our general terms and conditions, the following terms & conditions apply to all bookings of courses, seminars and events.


Creative Glass MHS AG
Geerenstrasse 13
CH – 8604 Volketswil


Usually our classes take place from 09.30 to17.00 h. There is a one hour lunch break, approx. from 12.30 – 13.30. Unless otherwise stated, meals are not included. A microwave oven is available and a list of nearby shops can be provided on request.

One day classes usually take place from 09.00 – 16.00 h.

Please always refer to the hours mentioned in the written confirmation.


Your registration (via email, phone, booking from, web shop or personally) is binding. You will receive a written confirmation from us with all relevant information and an invoice/payment slip. The payment due date indicated on the invoice is binding. Payment of this amount becomes compulsory once you have registered for a course. Non-payment of the course fee does not constitute cancellation of registration.

Course administration, places and participation

For organisational reasons, we reserve the right to postpone classes. You will receive information ahead of time.

When the number of registrations is below the minimum, the course will not take place. The course fee will be waived or refunded.

The places on the class are filled on a first come first served basis (on condition of payment by the due date). If the number or registrations is higher than the amount of available places, we will run a waiting list. We will inform you about dates of a new class.


Fees always include materials and snacks during seminar hours, unless otherwise stated in the written confirmation. No VAT applies to classes.



Cancelling a registration involves administrative costs, therefore a standard charge of 30.- CHF will be applicable.

Depending on the time of your cancellation we may fully or partially refund the class fees.

Written cancellation is required. The date of the postmark or your email serves as date of cancellation.

Date of cancellation more than 4 weeks before the start date: no cancellation charge. Only the administration fee will be charged.

Date of cancellation 1-4 weeks before the start date: a cancellation charge of 50% of the course fee is charged. We may not charge this fee if we can find a new participant for the place.

Date of cancellation less than 1 week before start date or non-attendance: a cancellation charge of 100% of the course fee is charged.

Liability and insurance

Creative Glass MHS AG accepts no liability for any damages arising during or from any courses or events organised by the company. You are therefore personally responsible for ensuring your own adequate insurance cover. Use of Creative Glass MHS AG facilities is at your own risk. We cannot be held liable for theft or loss of property.

Privacy Policy

Our privacy policy apply to courses. Read more here

Also you agree that picture footage taken during class can be used on our websites, brochures and social media pages. You may send us a written withdrawal if you do not want your picture used for promotional purposes.

Video- und Audio recordings

No video or audio recordings may be made in any Creative Glass MHS premises without the express consent of Creative Glass MHS AG, the teacher and course participants.

If you are allowed to record video or audio, these recordings may only be used for personal use, they are explicitly not for commercial consumption.

Travel & Accomodation

The cost for travel and accommodation are borne by the applicant. A list of accommodation in the area will be sent to you on request.

Governing law and jurisdiction

These Terms and Conditions are governed solely by the Swiss law, especially the provisions of the OR.

Place of performance and exclusive jurisdiction for all parties is Volketswil / ZH.

Volketswil, 12/2020

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